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Academic Positions

Associate Professor: Autumn 2016 to present
College of Computing and Digital Media, DePaul University, Chicago, Illinois

Assistant Professor: Autumn 2010 to 2016
College of Computing and Digital Media, DePaul University, Chicago, Illinois

Education

PhD Human Centered Design & Engineering
University of Washington: 2010
Advisors: Dr. Beth Kolko and Dr. Jennifer Turns (co-chairs)

M.S. Technical Communication
University of Washington: 2006

B.S. Industrial Design
Western Washington University: 1984

Current Research

Publications

Journal Articles

[J.6] Putnam, C., Dahman, M., Rose, E., Cheng, J., and Bradford, G. (2016). Best practices for Teaching Accessibility in Universities of Classrooms: Cultivating Awareness, Understanding and Appreciation for Diverse Users. ACM Transactions on Accessible Computing, 8(4), Article No. 13. .
[J.5] Putnam, C., Reiner, A., Ryou, E., Caputo, M., Cheng, J., Allen, M., and Singamaneni, R. (2016). Human-Centered Design in Practice: Roles, Definitions, and Communication. Submitted to Journal of Technical Writing and Communication. 46 (4), 446-470.
[J.4] Putnam, C., Cheng, J. and Seymour, G. (2014). Therapist Perspectives: Active Video Games Use in In-patient Settings for People with Brain-Injuries. Games for Health Journal, 3(6), 366-370.
[J.3] Kolko, B, Putnam, C., Johnson, and Rose,E. (2011). Reflection on research methodologies for ubicomp in developing contexts. Personal and Ubiquitous Computing,15(6), 575-583.
[J.2] Putnam, C., Johnson, E, Rose,E. and Kolko, B. (2009). Adapting User-Centered Design Methods to Design for Diverse Populations. Special HCI4D Issue of Information Technologies and International Development(ITID),5 (4), 51-73.
[J.1] Walton, R., Putnam, C., Johnson, E. and Kolko, B. (2009). Skills Are Not Binary: Nuances in the Relationship Between ICT Skills and Employability. Special ICT Skills and Employability Issue of Information Technologies and International Development (ITID), 5(2), 1-18.

Refereed Conference Proceedings

[C.15] Putnam, C., Lin, A., Subramanian, V., Yalla, S., Swaminathan, B., Anderson, D, Christian, E., Cotter, W., Ciccone, D., and Cheng, J. Effects of Commercial Exergames on Motivation in Brain Injury Therapy. (2017). In Proceedings of the Annual SIGCHI Annual Symposium on Computer-Human Interaction in Play, (CHI PLAY '17 Spotlight), October 15-18, Amsterdam, Netherlands. (Acceptance rate: 35.5%)
[C.14] Cheng, J., Anderson, D., Putnam, C. and Guo, J. (2017). Leveraging Design Patterns to Support Designer-Therapist Collaboration When Ideating Brain Injury Therapy Games. In Proceedings of the Annual SIGCHI Annual Symposium on Computer-Human Interaction in Play, (CHI PLAY '17), October 15-18, Amsterdam, Netherlands.(Acceptance rate: 25%)
[C.13] Putnam, C., Cheng, J., Lin, F., Yalla, S., and Wu, S. (2016). ‘Choose a Game’: Creation and Evaluation of a Prototype Tool to Support Therapists in Brain Injury Rehabilitation. Submitted to the 2016 annual conference on Human factors in computing systems (CHI '16), San Jose, CA, USA. (Acceptance rate: 23%)
[C.12] Cheng, J., Putnam C., and Guo J. (2016). “Always a Tall Order”: Values and Practices of Professional Game Designers of Serious Games for Health. In Proceedings of the Annual SIGCHI Annual Symposium on Computer-Human Interaction in Play, (CHI PLAY '16), October 16-19, Austin, TX, USA. (Acceptance rate: 29%)
[C.11] Cheng, J., Putnam C.and Rusch, D. (2015). Towards Efficacy-Centered Game Design Patterns For Brain Injury Rehabilitation: A Data-Driven Approach. In Proceedings of the Annual ACM Conference on Conference on Computers and Accessibility, ASSETS '15, October 26-28, Lisbon, Portugal. (Acceptance rate: 23%)
[C.10] Putnam, C and Cheng, J. (2014). Therapist-Centered Requirements: A Multi-Method Approach of Requirement Gathering to Support Rehabilitation Gaming. International Conference on Requirements Engineering, RE 2014, August 25-29, Kariskrona, Sweden. (Acceptance rate: 27%).
[C.09] Putnam, C., Wozniak, K., Zefeldt, M.J., Cheng, J., Caputo, M., and Duffield, C. (2012). How do professionals who create computing technologies consider accessibility? In Proceedings of the 14th Annual ACM Conference on Conference on Computers and Accessibility, ASSETS '12, Boulder, CO, USA, October 22 - 24, 2012, ACM Press, New York, NY. (Acceptance rate 28%)
[C.08] Putnam, C., Kolko, B and Wood, S. (2012). Communicating about users in ICTD: leveraging HCI personas. In Proceedings of International Conference on Information and Communication Technologies and Development, ICTD 2012, Atlanta, Georgia, March 12-15 (Acceptance rate: 19%)
[C.07] Putnam, C. and Kolko B. (2010). The Social Meaning of ICTs: Patterns of Technology Adoption and Usage in Context. In Proceedings of International Conference on Information and Communication Technologies and Development, ICTD 2010, London, UK, December 13-16. (Acceptance rate: 14%)
[C.06] Anderson, R.E., Brunette, W., Johnson, E., Lustig, C., Poon, A., Putnam, C., Salihbaeva, O., Kolko, B.E., & Borrielllo,G. (2010). Experiences with a Transportation Information System that Uses Only GPS and SMS. In Proceedings of International Conference on Information and Communication Technologies and Development, ICTD 2010, London, UK, December 13-16. (Acceptance rate 18%)/td>
[C.05] Birge, C., Putnam C., Kolko, B. (2010). Online Privacy Perception in Central Asia. In Proceedings of the 6th Symposium on Usable Privacy and Security, Redmond, WA, USA, July 14-16. (Acceptance rate 30%)
[C.04] Putnam, C and Kolko B. (2009). Getting Online but still living offline: the complex relationship of technology adoption and in-person social networks. In Proceedings of Advances in Social Networks and Mining, ASONAM '09, Athens, Greece, July 20-22, 33-40. (Acceptance rate: 18%).
[C.03] Putnam, C., Rose, E.,Walton, R. and Kolko, B. (2009).Mobile phone users in Kyrgyzstan: A case study of identifying user requirements for diverse users. In Proceedings of IPCC 2009, Honolulu, Hawaii, July 20-23, 2009. (Acceptance rate: 33%)
[C.02] Kolko, B. and Putnam, C.(2009). Computer Games in the Developing World: The Value of Non-Instrumental Engagement with ICTs, or Taking Play Seriously. In Proceedings of International Conference on Information and Communication Technologies and Development, ICTD '09, Doha.Qatar, April 17-19, 2009, 46-55. (Acceptance rate: 18%)
[C.01] Putnam, C. and Chong, L. (2008). Software and technologies designed for people with autism. In Proceedings of the 10th Annual ACM Conference on Conference on Computers and Accessibility, ASSETS '08, Halifax, Nova Scotia, Canada, October 13 - 15, 2008, ACM Press, New York, NY. (Acceptance rate: 36%)

Lightly Peer Reviewed Abstracts, Posters, Demos and Workshops

[A.11] Putnam, C., Anderson, D., Hosley, W., Cheng, J., and Goldman, L. (2017). Cognitive Rehabilitation Potential of a Driving Simulation Game for Brain Injury: A Pilot Study. In Proceedings of the Annual SIGCHI Annual Symposium on Computer-Human Interaction in Play, (CHI PLAY '17 Extended Abstracts), October 15-18, Amsterdam, Netherlands. (Poster: Acceptance Rate: TBD%)
[A.11] Cheng, J. and Putnam C. (2017). Towards a Prototype Tool Leveraging Design Patterns to Support Design of Games for Brain Injury Therapy. In Proceedings of the 2017 annual conference extended abstracts on Human factors in computing system, (CHI EA '17), May 6-11, Denver, CO, USA. (Poster: Acceptance Rate: TBD%)
[A.10] Cheng, J., Putnam, C. (2016). ‘Choose a Game’: A Prototype Tool to Support Therapists Use Games in Brain Injury Rehabilitation. Demonstration presented at 2016 annual conference on Human factors in computing system, CHI '16, May 7-12, San Jose, CA, USA. (Demo).
[A.09] Schneider, K.L., Carter, J.S., Putnam, C., Keeney, J., Decatur, D., Kern, D., & Aylward, L. (2016). Individual, interpersonal and game-experience correlates of active-video games in children. Society for Behavioral Medicine Annual Meeting, March 30-April 2, Washington DC.(Poster).
[A.08] Cheng, J., Putnam, C., and Rusch, D. (2015). ‘Choose a Game’: Creation and Evaluation of a Prototype Tool to Support Therapists in Brain Injury Rehabilitation.” Demonstration presented at Annual ACM Conference on Conference on Computers and Accessibility, ASSETS '15, October 26-28, Lisbon, Portugal. (Demo).
[A.07] Putnam C. Dahman M., Rose, E., Cheng, J., and Bradford, G. (2015). Teaching Accessibility, Learning Empathy. In Proceedings of Annual ACM Conference on Conference on Computers and Accessibility, ASSETS '15, October 26-28, Lisbon, Portugal. (Poster: Acceptance Rate: 51%)
[A.06] Cheng, J. and Putnam C. (2015). Therapeutic Gaming in Context: Observing Game Game Use for Brain Injury Rehabilitation. In Proceedings of the 2015 annual conference extended abstracts on Human factors in computing system, CHI EA '15, April 18-23, Seoul, Korea. (Poster: Acceptance Rate: 41%)
[A.05] Lin, F., Putnam, C., Yalla, S.V. Cheng, J., Swaminathan, B., and Cotter, W. (2015). Using Motion‐based Gaming to Improve Rehabilitation Outcomes in Veterans with Traumatic Brain Injuries, VA Polytrauma Conference, May 04-05, Washington DC.
[A.04] Putnam, C and Cheng, J. (2013). Therapist Perspectives: Motion-based Video Games Use In An In-patient Setting For Brain-Injured Patients. Annual ACM Conference on Conference on Computers and Accessibility, ASSETS '13, October 21-23, Bellevue, WA, USA. (Poster: Acceptance rate: 48%)
[A.03] Putnam, C., Cheng, J, Rusch, D, Berthiaume, A and Burke, R. (2013). Supporting Therapists in Motion Gaming for Brain Injury Rehabilitation. In Proceedings of the 2013 annual conference extended abstracts on Human factors in computing system, CHI EA '13, April 29-May 2, Paris, France. (Poster: Acceptance rate: 46%)
[A.02] Zagal, J, and Putnam, C. (2013). Teaching Games User Research. In Proceedings of the 2013 annual conference extended abstracts on Human factors in computing system, CHI EA '13, April 29-May 2, Paris, France. CHI 2013, Paris, France. April 27, 2013 (Workshop paper: Acceptance Rate: 20%)
[A.01] Putnam, C. and Kolko, B. (2012). HCI Professions: Differences and definitions. In Proceedings of the 2012 annual conference extended abstracts on Human factors in computing systems (CHI EA '12), Austin, TX, USA, (Acceptance rate: 48%)

Book Chapters

[B.1] Putnam, C., Zagal, J., and Cheng, J. (2015). You are Not the Player: Teaching Games User Research to Undergraduate Students (Chapter 2, pp. 33-54). In Games User Research: A Case Study Approach. Garcia-Ruiz, M. (eds). Boca Raton, FL: A K Peters/CRC Press. .

Other: Invited talks, Articles, Colloquia and Workshops

[O.15] DePaul University (Research Colloquium): “AccessAbility: Exploratory Study Examining Documentaries Focused on Accessibility”. Chicago, Illinois, May 2017.
[O.14] Annual ACM Conference on Conference on Computers and Accessibility: Presentation of our journal article “Best Practices for Teaching Accessibility in Universities of Classrooms”. October, 2016.
[O.13] Putnam, C., and Cheng, J. (2016). "'Choose a Game’: Creation and Evaluation of a Prototype Tool to Support Therapists in Brain Injury Rehabilitation." DePaul University (Research Colloquium), Chicago, Illinois, January 22, 2016.
[O.12] Putnam, C., and Zagal, J (2014). "Setting Up and Running a Games User Research Class." Game Developer Conference (GDC) Education Summit. March 17, 2014.
[O.11] Putnam C and Cheng, J. (2013). Helping therapists make evidence-based decisions about motion gaming. ACM SIGACCESS Newsletter, October, 2013.
[O.10] Games for Health Conference 2013. "Supporting Therapists in Motion Gaming for Brain Injury Rehabilitation". Boston, Massachusetts, June 2013.
[O.9] "Technology in non-western context: Technology use, adoption and diffusion in Central Asia." DePaul University (Research Colloquium).Chicago, Illinois, November 2011.
[O.8] University of Oregon. "Bridging the research-design dialog." Eugene, Oregon, April 2011.
[O.7] Indiana University – Purdue University Indianapolis. "Maximizing communication among research and design in industry". Indianapolis, Indiana, April 2010.
[O.6] DePaul University. "Bridging the gap between user experience research and design: An analysis of personas". Chicago, Illinois, April 2010.
[O.5] Google. "Communication among design and research". Palo Alto, California, March 2010.
[O.4] Puget Sound SIGCGI. "An analysis of personas". Seattle, Washington, March, 2010.
[O.3] University of Washington. "Using the data you have for persona creation". Presented as part of a workshop designed for a graduate class. Seattle, Washington, January 2010.
[O.2] University of Washington. "Design for Inclusion: Using Familiar Methods for Unfamiliar Contexts." Presented with Emma Rose and Beth Kolko as part of the seminar series: "Current Issues in Human Centered Design & Engineering. Seattle, Washington, January 2010.
[O.1] Microsoft Corporation. "How to maximize personas as a communication summarization for designers". Redmond, Washington, December 2009.

Teaching

(only includes teaching activities at DePaul University)

2017 Winter | Spring | Autumn
2016 Winter | Spring | Autumn
2015 Autumn
2013 Winter | Spring
2012 Winter | Autumn
2011 Winter| Autumn
HCI 445 Inquiry Methods and Use Analysis
Graduate level course that surveys HCI methods for learning (collecting and analyzing data) and communicating about users and their tasks.
2017 Autumn
2016 Autumn
2015 Autumn
2014 Autumn
2013 Spring
2012 Spring
2010 Autumn
HCI 511 Design for accessibility and diverse users
Graduate level course concerned with technologies that (a) are designed to include a diverse range of end users and (b) are specifically designed for people with alternate skills.
2017 Spring HCI 590 (Topics Course) Child Computer Interaction
Graduate level course focused on designing for and with children.
2016 Winter
2015 Winter
2013 Autumn
HCI 512 Information and data visualization
Graduate level course focused on visualizing data and information.
2015 Winter | Spring
2014 Autumn | Winter
2013 Autumn
HCI 470 Digital Page Design
Graduate level course focused on the visual design aspects of websites, interactives and interfaces.
2015 Spring
2014 Winter
2013 Winter
GAM 312 Game user research and playtesting
Undergraduate course on games user research.
2012 Autumn HCI 514 Global User Research
Graduate level course focused on theories and approaches for conducting HCI research and creating digital media for international audiences.
2012 Winter | Spring
2011 Winter | Spring
HCI 454 Interaction design and information architecture
Graduate level course focused on structuring and organizing information so that it matches users' mental models.
2011 Autumn GAM 226 Game design for majors
Undergraduate course on game design for students who are majoring in game production, design, or development.
2011 Spring HCI 594 Capstone
Graduate level course that provides an opportunity for students to apply skills they have acquired in the program on one comprehensive project.

Curricular Development: new courses

HCI 590 Child Computer Interaction
HCI 512 Information and data visualization
HCI 514 Global User Research
GAM 312 Game user research and playtesting

Curricular Development: redesign of existing courses

HCI 470 Digital page design
Redesigned for Autumn 2013
HCI 445 Inquiry Methods and Use Analysis
Redesigned for Autumn 2012
HCI 454 Interaction design and information architecture
Redesigned for Winter 2011
HCI 511 Design for accessibility and diverse users
Redesigned for Autumn 2010

Funded Grants

Title: Human-computer Interaction in Practice: Support for Pedagogy
Role: Principal Investigator (PI)
Grantor: Academic Initiatives Pool| DePaul University
Amount: $10,000.00
Status: Funded Summer 2017
Title: GAANN: Graduate Assistance in Areas of National Need Scholarship Program
Role: Co-Author (Lead Author: Dr. Steve Lytinen, CDM)
Grantor: U.S. Department of Education
Amount: $563,508.00
Status: Funded Autumn 2016
Title: Supporting Decision-making and Information-sharing about Educational Technologies for Children with Autism: Preliminary Interview/Survey Studies
Role: Principal Investigator (PI)
Grantor: University Research Council | DePaul University
Amount: $3,456.00
Status: Funded Spring 2016
Title: Support for Teaching Accessible Computing through Biographical Short Films: A Pilot Project
Role: Principal Investigator (PI)
Grantor: Vincentian Endowment Fund | DePaul University
Amount: $9,500
Status: Funded Winter 2016
Title: Cognitive Rehabilitation Potential of a Commercial Driving Simulation Videogames: Pilot Study for Brain Injury Rehabilitation
Role: Principal Investigator (PI)
Grantor: University Research Council | DePaul University
Amount: $3,500
Status: Funded Autumn 2015
Title: Therapeutic Games for Brain Injury Rehabilitation: Exploring Tools for Designers
Role: Principal Investigator (PI)
Grantor: University Research Council | DePaul University
Amount: $3,490
Status: Funded Spring 2015
Title: Quantitative Assessment of Using Motion-Based Videogame to Improve Rehabilitation Outcomes in Patients with Brain Injuries
Role: Principal Investigator (PI)
Grantor: DePaul and Rosalind Franklin Universities
Amount: $80,994
Status: Funded Fall 2014
Title: Supporting Therapists for Rehabilitation of Brain Injuries using Motion-based gaming
Role: Principal Investigator (PI)
Grantor: University Research Council | DePaul University
Amount: $3375.00
Status: Funded Winter 2014
Title: Supporting Therapists In Motion-Based Gaming For Brain Injury Rehabilitation
Role: Principal Investigator (PI)
Grantor: DePaul and Rosalind Franklin Universities
Amount: $54,620.00
Status: Funded Autumn 2013
Title: Mixed methods study of factors that promote active video game use in children
Role: Co-Investigator (PI: Dr. Kristen Schneider: Rosalind Franklin University)
Grantor: DePaul and Rosalind Franklin Universities
Amount: $38,556.00
Status: Funded Autumn 2013
Title: Supporting therapists who use motion-based video games: Building a system to help therapists choose commercially available games
Role: Principal Investigator (PI)
Grantor: University Research Council | DePaul University
Amount: $3500.00
Status: Funded Autumn 2012
Title: GAANN: Graduate Assistance in Areas of National Need Scholarship Program
Role: Co-Author (Lead Author: Dr. Steve Lytinen, CDM)
Grantor: U.S. Department of Education
Amount: $650,000.00
Status: Funded Autumn 2012
Title: UCDE Lab for human-computer interaction: Support for user-centered approaches to design and evaluation of games, software and other technologies
Role: Principal Investigator (PI)
Grantor: Academic Tecnology Grant | DePaul University
Amount: $7500.00
Status: Funded Autumn 2011
Title: Exploring user-experience professions in human-computer interaction
Role: Principal Investigator (PI)
Grantor: University Research Council | DePaul University
Amount: $3,290
Status: Funded Spring 2011

Work Experience

User Experience Researcher: Microsoft/Xbox games group (contract): 2010
Research/usability support for the Xbox/games product group.

Research Assistant: University of Washington: 2007- 2010
Central Asia + Information & Communication Technologies. Project managed and participated in this research group which focused on investigating internet, mobile phones, and related technology developments in the region.
College of Engineering: 2007 Created the information architecture for the college's current web presence.

Research consultant: PATH: Safe Water Project/Gates Foundation grant: 2008-2009
Statistical analysis of survey data. Respondents from the Andhra Pradesh region of India were questioned about behaviors and attitudes regarding safe/clean water including collection and storage.

Sr. Art Director: True North Consultants Inc. (Hasbro Corporation): 2004-2007
Flash games and web sites supporting Hasbro's toy brands including My Little Pony, Furby and G.I. Joe. Responsibilities included both the visual and interaction design of Flash games, web sites, illustrations and animations in 2D and 3D. Managed outside vendors and internal designers through multiple projects.

Designer/3D Animator: Microsoft Corporation : eHome Group (contract): 2004
Collaborated on the 3D user interfaces for the multiple devices available in Microsoft's "Home of the Future". Responsibilities included working with internal developers and outside vendors, managing and creating assets in 3D Studio Max for use in the live presentation engine, and creating videos in After Effects for the linear portions of the demonstration.

Product Designer: Microsoft Corporation : Works Group (contract): 2002-2003
User interface/ product design of the task launcher for Works Suite 2004. Created all final art and icons. Working closely with the usability engineer, I created several DHTML and Flash prototypes for usability studies. Developed a design documentation specification site.
Flash Product Tours: Interaction design and all art for the Flash product tour which included managing all localization through use of XML driven text content.

Senior Product Designer: Pacific Edge Software: 2001 - 2002
User interface and interaction design for the company's web-based project and portfolio management software products. Created HTML and Flash prototypes for internal usability testing and sales. Responsible for all design, art, icon illustration, and style guide documentation.

Designer/Creative Director: Cendant Corporation: 1997-2000
Co-owner/Creative Director/Manager: enVision Design, Inc.: 1994 - 1997
Senior Design Manager: Color & Design Exhibits (now Exhibit Group): 1987-1994